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Production and Shipping Time

All whitewall tires are custom-made to order and require a production lead time prior to shipment. Current estimated lead times are displayed on our website and are provided for reference only.

Orders are processed and shipped during normal business days (Monday through Friday). Orders are not processed or shipped on weekends or holidays.


Delivery Estimates

Delivery dates and transit times are estimates only and are not guaranteed. Calli Tire & Wheel LLC is not responsible for delays caused by carriers, weather, supply chain disruptions, or other factors beyond our control.

Customers are encouraged to place orders in advance to account for potential delays.


Shipping Methods

  • Lower 48 States: UPS Ground
  • Canada: UPS Standard
  • Alaska & Hawaii: USPS, UPS, or freight carrier (including curbside or terminal delivery)

We do not ship to APO/FPO addresses.


International Orders

We do not offer direct international shipping. Customers may arrange their own freight or courier service if desired.

For orders using a third-party freight forwarder or broker, payment must be made via approved methods. Calli Tire & Wheel LLC reserves the right to decline certain payment methods for these transactions.


Inspection, Damage, and Shortages

All shipments must be inspected upon delivery.

  • Any damage, shortage, or issue must be reported within 48 hours of delivery
  • Failure to report within this timeframe may result in denial of the claim

Calli Tire & Wheel LLC is not responsible for damage caused during shipping; however, we will assist with carrier claims as needed.


Refused or Undeliverable Shipments

Orders that are refused or deemed undeliverable are subject to:

  • Applicable shipping charges (both directions)
  • Applicable cancellation fees as outlined in the Cancellation Policy

Lost or Delayed Shipments

Carrier investigations for lost or delayed shipments may take 7–14 business days or longer.

Replacement items or refunds will not be issued until the carrier has completed its investigation and the claim has been resolved.

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